Shipping policy

At AIKORA, we aim to process and deliver your order as efficiently as possible.

Shipping Destinations

We currently ship to addresses within Australia only.

Shipping Costs

We offer free standard shipping within Australia. Any available shipping options and costs will be displayed at checkout.

Processing Times

Orders are processed after payment has been successfully received. Please allow 1–2 business days for order processing before dispatch.

Estimated Delivery Times

Standard delivery within Australia is estimated to take 7–15 business days after dispatch. Delivery times may vary depending on the product, destination, carrier, and other circumstances.

Delivery Delays

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, peak periods, weather conditions, incorrect address details, or other circumstances beyond our control.

Tracking

Where available, tracking information will be sent by email once your order has been dispatched. Tracking details may take some time to become available after dispatch.

Incorrect Shipping Information

Please ensure that your shipping information is accurate when placing your order. If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply.

Lost, Damaged, or Incorrect Orders

If your order appears to be lost, arrives damaged, or you receive an incorrect item, please contact us at aikora.au@gmail.com with your order number and relevant details. We will review the issue and work with you to find an appropriate solution.